Conflict Transformation through Mindful and Connected Communication
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Conflict Transformation through Mindful and Connected Communication

October 24, 2019

10:00 a.m. - 11:00 a.m.


Interpersonal conflict in the workplace is inevitable.  If not managed consciously and effectively, it can destroy morale, weaken bonds and lead to a less productive and satisfying workplace. Strengthen your professional (and personal) relationships by discovering the empowering mindsets and actions we can choose to minimize the occurrence of negative conflicts and transform them into positive, work and life-enhancing experiences.

Carrie Battilega Luetzow is Special Counsel for Andrews Lagasse Branch + Bell LLP. She handles all facets of labor and employment law advice, counseling, and compliance for clients throughout California. Her clients span various industries, including the healthcare, education, technology, biotech, service, retail, and hospitality industries.

Ms. Battilega Luetzow counsels and advises employers on an array of personnel policies and practices, employee disciplinary matters, leaves of absence and reasonable accommodations. She advises clients regarding lay-offs and reduction in force planning. She defends companies on Department of Fair Employment and Housing (DFEH) and Department of Labor Standards Enforcement (DLSE) claims. She prepares employee handbooks as well as employment, independent contractor, and executive contracts and severance agreements. Ms. Battilega Luetzow also assists with client due diligence projects, from an employment law and risk analysis perspective, in connection with the purchase and sale of businesses.

Ms. Battilega Luetzow conducts workplace investigations and assists with resolving
workplace disputes among employees. She provides training and education seminars for
clients on various topics, including harassment and discrimination avoidance, conflict
resolution, leaves of absence, reasonable accommodations, and wage and hour compliance.
She also conducts employment practices audits for companies of all sizes and recommends
best practices for complying with the myriad of employment laws that face CA employers.

Prior to joining the firm, Ms. Battilega Luetzow spent several years practicing employment
law in a variety of settings including at a national law firm, in house, and in a boutique
consulting firm. She obtained her Bachelor of Arts degree in English from Colorado College,
where she graduated with honors. She received her J.D from Georgetown University, where
she graduated with honors. Ms. Battilega Luetzow is a member of the California State Bar

Melissa A. Lewis is of counsel with Andrews Lagasse Branch + Bell LLP.
Melissa Lewis provides practical legal advice and guidance to public and private employers and educational institutions to ensure compliance with local, state,
and federal laws. Ms. Lewis’ advice is aimed to avoid costly litigation and
unwanted public attention from legal disputes. Ms. Lewis advises employers in all aspects of the employment relationship including: recruiting and hiring; employee counseling and discipline; due process; medical leave under the PDL, FMLA, and CFRA; disability accommodation under the ADA and FEHA; harassment and discrimination under Title VII and FEHA; wage and hour compliance; and termination and severance.

To further service clients, Ms. Lewis conducts audits, workplace investigations, and trainings. Ms. Lewis has experience conducting Title V, VII, and IX investigations that have specific statutory requirements; as well as, more uniquely structured investigations for a wide variety of disputes that may arise in the workplace or education setting. In each situation, Ms. Lewis provides prompt, thorough and confidential investigations of complaints or suspected misconduct to assist the entity in resolving disputes at the earliest stage possible.

If appropriate, after the close of the investigation, Ms. Lewis assists with implementing recommendations noted during the investigation process such as policy revisions and training. Finally, Ms. Lewis provides seminars and trainings on both education and employment law. For example, annual employment law updates, the effect of medical leave on the discipline process, wage and hour compliance, Title IX awareness, and state mandated sexual harassment and anti-bullying training. Ms. Lewis advises educational institutions on compliance with federal laws such as Title IX, Education Amendments; Title VII, Civil Rights Act; Title I-III, ADA; and FERPA. As well as, state laws such as Title V, California Code of Regulations; Education Code; Government Code; and other statutory and regulatory requirements. Ms. Lewis develops clear, comprehensives personnel policies, board polices, administrative procedures, and handbooks. Further, Ms. Lewis drafts effective student and employment contracts, application forms, course catalog policy language, sexual misconduct handbooks, grievance procedures, severance agreements, confidentiality agreements, leased employee agreements, and other employment or education related documents.

Prior to joining ALBB, Ms. Lewis successfully litigated employment based matter for both private and public
entities in state and federal courts—including defeating class certification of a class of over 3,000 employees. Ms. Lewis effectively resolved matters at early stages of litigation using various alternative dispute resolution methods, and she obtained favorable resolutions of cases through dispositive motions. In addition to litigating in federal and state courts, Ms. Lewis represented clients before administrative agencies including Public Employment Relations Board, California Unemployment Appeals Insurance Board, Labor Commissioner, and the Department of Fair Employment and Housing. Further, Ms. Lewis authored multiple California Court of Appeal and Ninth Circuit Court of Appeals briefs.


Presentation Handout 1

Presentation Handout 2

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