Understanding and Navigating the Role of Culture in the Workplace

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Understanding and Navigating the Role of Culture in the Workplace

October 24, 2019

3:30 p.m. - 4:30 p.m.

Every interaction in the workplace is cross-cultural. Culture is a complex mix of language, gender, age, religion, social norms, and family rules. Culture influences the way we speak, behave, view others, and see the concept of fairness. It has a subtle yet powerful influence on all interactions. This program will take a practical look at the role of culture in the workplace, including ways to identify classic cultural perspectives and ways to manage them in the workplace. For more than 25 years, Mr. Relyea has served as a professional mediator and workplace investigator. He has worked with and trained people as mediators from the Far East (Japan, China, Malaysia), the Near East (Jordan, Oman, United Arab Emirates, Pakistan), India (Delhi, Mumbai, Bangalore, Chennai) and Western Europe (France, Italy, Germany, Denmark). He will demonstrate ways that understanding and navigating through cultural differences can enhance work relationships, resolve disputes, and contribute to a positive work culture.

As one of the most experienced neutrals in the field of private dispute resolution, Mr. Relyea has mediated and arbitrated on a private, full-time basis for 27 years. His mediation style is flexible and adapted to each case. With extensive formal training and experience, Mr. Relyea can use stream-lined or formal mediation models. He is known for being empathetic and approachable, yet he also focuses on closing the deal and securing final agreements. Mr. Relyea teaches mediation, arbitration, and alternative dispute resolution at the University of San Diego School of Law, University of California, San Diego (UCSD) and California Western School of Law.

Mr. Relyea was a general civil litigation partner at Higgs, Fletcher & Mack in San Diego, California, handling both plaintiffs and defense cases from 1982-1992. After completing mediation training at Harvard Law School in 1992, he established a full-time private mediation practice in San Diego. From 1994-1999, Mr. Relyea mediated and arbitrated for Judicial Arbitration and Mediation Services (JAMS).