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4:30pm-5:30pm networking/apps/drinks
5:30pm-7:00pm program From Friction to Flow: Strengthening Communication & Psychological Safety Through Shared Values
What if the biggest barrier to performance isn’t capability—but communication friction?
In today’s fast-paced work environments, teams often appear busy but struggle with misalignment, unclear expectations, and conversations that don’t quite land. These breakdowns quietly erode trust, slow decision-making, and limit innovation.
In this highly interactive session, participants will engage in LEGO® SERIOUS PLAY® methods and multi-media experiences designed to surface perspectives, strengthen communication, and build a shared understanding of what matters most at work. Through a focus on individual and shared values along with real-time dialogue, participants will explore how to create environments where every voice feels safe to contribute.
Grounded in human-centered leadership practices, this session equips HR leaders and people managers with practical ways to reduce friction, elevate collaboration, and foster cultures of psychological safety that support performance, retention, and engagement.
Learning Objectives
•Identify individual values and examine how they influence communication styles, decision-making, and team dynamics, while applying practical strategies to improve clarity, alignment, and collaboration.
(BASK: Relationship Management, Communication)
•Foster Psychological Safety to Enhance Team Performance Explore the role of personal values and psychological safety in driving engagement, innovation, and retention, and identify actionable behaviors leaders can model to create safer, more inclusive team environments. (BASK: Leadership & Navigation, Inclusion & Diversity)
•Activate Shared Values to Reduce Friction and Drive Alignment Leverage shared values as a tool to guide decision-making, improve team cohesion, and create consistent, values-based interactions across the organization. (BASK: Organizational Effectiveness & Development, Ethical Practice)
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